Intellectual and organizational capital

• Development of strategic goals and objectives, factoring in a period of three years to take effect in the short and medium terms
• 4 Working Groups (WGs) focused on sustainability, with the participation of employees from a range of departments
• Executive meetings to deal with countering climate change and discussing Environmental, Social and Governance (ESG issues on the financial market
• Companies that are early movers and deal with ESG challenges in their sectors will always be more structured and financially healthier
• All operations assessed for risks related to corruption
• Fiscal Council consisting exclusively of independent members
• Maintenance of a robust Integrity Program

Human capital

• Actions dedicated to perpetuating the Group culture
• Over 21,000 in-house employees and 844 contractors
• Integrated Management System (IMS) – certified to ISO 9001 and ISO 14001
• 3,476 internal promotions
• The Ligado em Você Program to promote a more human and productive work environment. More than 4,000 people were attended to at the height of the pandemic.

Social and relationship capital

• 17,927 suppliers in the procurement base
• 72% of purchases from local companies
• Maintenance of the Julio Simões Institute to create value in the communities
• Approval of the Social Investment Policy
• Over R$ 301,000 raised in the Caminho do Bem campaign, 27.7% more than in 2019

Natural capital

• Greenhouse Gas (GHG) Emissions Program to measure and mitigate the environmental impact of the business
• Emission reduction targets in scopes 1, 2 and 3
• Reduction of 22.82% in direct Greenhouse Gas Emissions
• Controlled through the low average age of the fleets – one of the youngest in Brazil
• 83.6% of total waste reused, recycled or treated using another type of recovery

Financial capital

• Record Adjusted EBITDA of R$ 2.3 billion
• Record Gross Revenues de R$ 10,9 billion
• Record Adjusted net income of R$ 522.1 million
• Gross investment of R$ 5.8 billion, of which R$ 3.4 billion in expansion and R$ 2.4 billion in renovation